Service & Spare Parts

Service & Spare Parts

Machines run on uptime. Our genuine parts program, scheduled service and remote diagnostics keep your production line moving — anywhere in the world.

Genuine Spare Parts

OEM spindles, bearings, hydraulics, electrics and wear parts — serialized and traceable, dispatched within 3–15 days.

Remote Diagnostics

Video-guided troubleshooting by our engineers included with every machine warranty.

On-Site Service

Commissioning, training and repair visits arranged through our regional distributors and service partners.

Preventive Maintenance

Scheduled inspection programs that catch wear before it becomes downtime.

Warranty Support

12-month warranty on machines, 12 months on genuine parts, with clear claim procedures.

Spare Parts Kits

Pre-packed maintenance kits (recommended consumables for the first 2 years) shipped with each machine.

Warranty Policy

Clear Terms, No Surprises

  • 12 months parts & workmanship on all machines.
  • Remote support included free during warranty.
  • Replacement parts shipped immediately for warranty claims.
  • Extended warranty available up to 24 months.
Response Times

Service Level Commitment

Inquiry responseWithin 4 working hours
Remote diagnosisWithin 24 hours
Parts dispatch (stock)3 – 15 days
On-site serviceVisa & scheduling dependent

Need a Part or Service Quote?

Send your machine model and part number — or a photo — and our service team will quote within 24 hours.

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